SkillCasting

Last week I was teaching a class on Articulate Presenter, Engage, and Quizmaker to a group of nurse educators. Right in the middle of class something happened and all of a sudden my Articulate ribbon in PowerPoint 2007 was gone.

This 3-minute Screenr video explains what happened. More importantly it’s an excellent example of customer service. Are you able to do this?

I met with a client the other day and we were talking about how he could use Twitter in his small business. I think there is a lot of confusion around Twitter – particularly for small business owners. I shared with him how he could get started but more importantly, I shared ways he could apply Twitter.

I wanted to create a tutorial that I could share with everyone with these ideas.

In this interactive tutorial, you’ll hear me explain some of the ideas I shared with him. Click on the different segments of the circle to learn more about each tip. And if you’re reading this from a feed reader like Google Reader, you may need to click on the site to actually see the interactive tutorial.

Do you have additional ideas? Leave them in the comments section at the bottom.

I help people put together interactive training modules. When we begin talking about marketing the product, I always mention Twitter. I’ve had several people tell me they don’t “get” Twitter. I share with them that the real power of Twitter comes from using the right tools.

This short (4:40) video shows the 3 leading “dashboards” in my opinion. After you use one of these tools, you’ll never go back to your Twitter screen again. And I think then you’ll see the value of Twitter.